New D-Link DCS-6010L 360-Degree Network Camera

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Specifications If you have any problems or issues about your order, please contact us first before leaving a negative feedback or neutral feedback and before opening an ebay resolution case, we can easily help you resolve any problems or issues that may arise.We provide a 30-day period for refund on all products, but please be aware of the following conditions.:Returns for Repair or Replacement (RMA: Return Merchandise Authorization)We provide a 30-day repair or replacement warranty. The RMA process is as follows.If a refund was requested, a credit memo will be generated once the RMA is approved. In 3-5 business days, the refund amount will be credited to you via the original payment method. The overall turnaround time for a return is about 7-10 business days from the time the shipment is received by our RMA department (3-6 business days for RMA processing and 3-4 business days to expedite the refund or replacement).   Please note that any physical damage will automatically void the product warranty and any products that exhibit physical damage will be returned to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins, or if the item has sustained any other type of physical damage. We highly recommend reading the manufacturer's instructions carefully before installing your product. Please make sure that your item is actually defective and that you have ruled out all possibilities of incompatibility before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is indeed defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for functional items. If we determine that the returned item is in working condition, we will ship it back to you. A California statute requires us to charge electronic waste recycling fee on purchase of certain electronic products that are shipped to California addresses, we will charge this fee on your orders of "CED" products:Effective January 1, 2011, the Electronic Waste Recycling (eWaste) Fee applies to new or refurbished video display device with a screen greater than four inches in size that fits into one of the following categories is a Covered Electronic Devices ("CED"):*Any questions about the Electronic Waste Recycling Fee please feel free to contact us.